Account Services Associate- TD

Posted 7 days ago

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Job Details

Full Time

Location

Vancouver, BC Spences Bridge, BC

Salary

dollar sign 35 to 40 per hour (plus commission)

Job Description

Job Title: Account Services Associate – TD

About Us:
TD Bank Group is one of Canada’s leading financial institutions, known for delivering trusted financial services to individuals, businesses, and communities. As part of our commitment to exceptional service, the Account Services team plays a key role in supporting day-to-day client account operations.

Role Overview:
We are looking for a detail-oriented and customer-focused Account Services Associate to join our team. In this role, you will be responsible for maintaining account records, processing transactions, and supporting client inquiries, ensuring a smooth and accurate experience for all account-related services.

Key Responsibilities:

Set up, maintain, and update customer account information
Process account transactions and service requests accurately and efficiently
Respond to client and internal inquiries related to account services
Ensure compliance with banking regulations and internal policies
Assist in resolving discrepancies and identifying process improvements
Collaborate with internal departments to support service delivery
Maintain confidentiality and handle sensitive information with care

Qualifications:

1–2 years of experience in banking, customer service, or administrative support
Strong attention to detail and accuracy in data processing
Excellent communication and organizational skills
Proficient in Microsoft Office and banking systems
Ability to work both independently and within a team
Knowledge of financial products and services is an asset

What We Offer:

Competitive compensation and benefits
Opportunities for training and professional growth
Supportive, team-oriented work environment
Flexible work arrangements (where applicable)

About TD

TD Bank Group, officially known as Toronto-Dominion Bank, is one of Canada’s largest and most respected financial institutions. Headquartered in Toronto, Ontario, it was founded in 1855 and became TD Bank after the merger of the Bank of Toronto and the Dominion Bank in 1955. As of 2025, it employs over 90,000 people worldwide and is led by CEO Bharat Masrani. TD is one of the “Big Five” Canadian banks and is well-known for its strong customer service, innovative banking technology, and a workplace culture that emphasizes diversity, equity, and inclusion (DEI). TD operates across multiple sectors including retail banking, commercial and corporate banking, wealth management, technology, data analytics, cybersecurity, and risk management. It’s also widely recognized for its inclusive hiring practices, internal career growth opportunities, flexible work models, and commitment to sustainability—aiming for net-zero carbon emissions by 2050. In the U.S., TD operates as TD Bank, America’s Most Convenient Bank®, with a major presence along the East Coast and headquarters in Cherry Hill, New Jersey. The bank serves over 27 million customers globally, with more than 16 million digital users and over 2,200 branches across North America. With a market cap of around $130 billion CAD, TD continues to be a top choice for professionals looking for stability, growth, and a values-driven environment. Employees are drawn to its competitive pay, strong benefits, focus on mental health, learning and development programs, and a reputation for being one of Canada’s Top Employers year after year.