Senior Network Administrator – Telecom Industry

Senior Network Administrator – Telecom Industry

Company:                                 Novus Entertainment Inc.
Location:                                  Vancouver
Employment Type:                   Full-Time
Department:                             Technical Operations
Salary Range:                          $75,000 - $100,000 per year
Reports To:                              Chief Technology Officer

Who we are…

Novus is a rapidly growing company offering the best in Internet, TV, and home phone services. We are known for our cutting-edge fiber optic network and provide reliable, high-performance connectivity across the Greater Vancouver area to residential and business customers. We pride ourselves on best-in-class customer service and our customers are always at the heart of our decisions. We collaborate with an open mind to bring cutting-edge technology to our customers as we continue to strive for success and growth. As a company, we focus on leaning in on our passion, uniqueness, and diversity by providing an inclusive environment for our employees.  We are proud to live, work, and play in the communities we serve actively giving back through various initiatives throughout the year.

Why Join Novus?

• Established in 1996, we are proudly headquartered in beautiful Vancouver, conveniently located near bus routes and Skytrain stations.
• We offer a comprehensive benefits package after 3 months of full-time employment.
• We offer generous education reimbursement and employer-matching GRRSP programs to support your growth.
• Our wellness program is designed to support your overall health and well-being.
• You'll have opportunities for professional development, access to cutting-edge technology, and a be a part of a supportive, collaborative work culture as we embrace continuous improvement.
• It’s your birthday! Take the day off to celebrate.
• Love dogs? You’ll be in good company – there are many roaming the office.
• Our Fun Club will have you socializing with activities throughout the year and tasty treats on Fridays will satisfy your cravings.

Join our dynamic team and contribute to the backbone of our advanced network infrastructure!  At Novus, we don’t just build networks—we reimagine how people connect!

The Position

We are seeking an experienced Senior Network Administrator to oversee, maintain, and optimize our telecommunications network infrastructure. The ideal candidate will have a strong background in networking, telecommunications systems, and advanced troubleshooting techniques. This role involves managing network operations, ensuring high availability, and implementing improvements to enhance performance and security.

Key Responsibilities

• Network Infrastructure Management:

• Design, deploy, and maintain network infrastructure, including routers, switches, firewalls, and telecom equipment.
• Monitor network performance, identify issues, and implement solutions for optimal uptime.
• Manage core, access, and distribution layers of the telecom network.
• Ensure redundancy, disaster recovery, and business continuity planning.
• System Administration & Maintenance:
• Manage IP addressing, VLANs, and QoS policies.
• Conduct regular firmware and software updates for network devices.
• Implement and maintain security policies, including firewall configurations and VPNs.
• Automate network tasks and streamline operations using scripting (e.g., Python, Bash).
• Troubleshooting & Support:
• Act as an escalation point for complex network issues.
• Perform root cause analysis for outages and service interruptions.
• Collaborate with NOC, field technicians, and vendors to resolve incidents efficiently.
• Project Management & Documentation:
• Lead network upgrade and expansion projects, ensuring timelines and budgets are met.
• Create and maintain detailed network diagrams, documentation, and SOPs.
• Conduct capacity planning and recommend upgrades as needed.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• 5+ years of experience in network administration, preferably within the telecom or ISP industry.
• Strong understanding of TCP/IP, Multicast, BGP, OSPF, MPLS, IS-IS and other routing protocols.
• Experience with Layer 2 tunneling protocols, including EVPN, for advanced multi-site connectivity and network segmentation.
• Hands-on experience with Cisco, Juniper, Nokia, or similar platforms.
• Proficiency with network monitoring tools (e.g., PRTG, SolarWinds, Zabbix).
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent documentation and project management abilities.

Preferred Qualifications

• Certifications such as CCNP, JNCIP, or equivalent.
• Experience with automation tools (e.g., Ansible, Python scripting).
• Knowledge of cloud networking (e.g., AWS, Azure).
• Experience with telecom OSS/BSS systems.
• Experience with Linux Operating System and Services.

You are…

• An excellent communicator
• Being able to explain technical concepts clearly to non-technical people and or collaborate smoothly with cross-functional teams.
• A team player 
• Networking is rarely isolated; great engineers collaborate well with sysadmins, developers, security teams, and even customers.
• Cool under pressure
• Outages and high-stress incidents require someone who keeps their cool, avoids panic, and focuses on solutions.
• Highly organized and have a strong attention to detail
• Small missteps (like a wrong subnet mask or a missed ACL rule) can cause huge issues. Detail-oriented engineers avoid costly mistakes.
• An analytical thinker
• You have the excellent ability to take initiative and prioritize
• Goal oriented and dedicated to continuous improvement
• Our industry is always changing and requires a desire to keep up on trends and education

At Novus, we are dedicated to fostering a warm and inclusive environment where everyone feels like they belong. We embrace diversity and Inclusion, making sure everyone feels valued, respected, and empowered to share their unique perspectives and talents. Our goal is to remove barriers, so that everyone, no matter their background, identity, or abilities, can thrive here. Come, join us in building a workplace where everyone feels at home! 

How to Apply

Please submit your resume and a cover letter detailing your experience and qualifications to: humanresources@novusnow.ca

Thank you to all applicants for your interest in this position. Only those selected to proceed to the next stage of the recruitment process will be contacted. We appreciate your understanding.