ADMN O 21R - Investigator

Posting Title
ADMN O 21R - Investigator

Position Classification
Administrative Officer R21

Union
GEU

Work Options
Hybrid

Location
Multiple Locations, BC CA (Primary)
Surrey, BC V4P 1M5 CA
Victoria, BC V9B 6X2 CA

Salary Range
$69,760.70 - $79,322.69 annually

Close Date
12/5/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Health

Ministry Branch / Division
Assisted Living Registry and Community Care Licensing/Seniors' Services Division

Job Summary

The Team
The Assisted Living Registry and Community Care Licensing Branch consists of investigators, practice leads, program advisors and policy analysts, as well as an Executive Director, three directors, and program assistants. The Assisted Living Registry team of the Branch ensures compliance with the Community Care and Assisted Living Act, through monitoring and inspecting residences as well as investigating complaints in the following classes of registered residences: seniors and persons with disabilities, mental health, and supportive recovery homes for persons experiencing problematic substance use. Our dedicated team is committed to protecting and promoting residents' health and safety. We value diverse perspectives and seek to provide an inclusive environment where everyone can contribute and thrive.

The Role
As an Assisted Living Investigator, you assess and ensure compliance with legislation by conducting investigations and inspections, assessing reportable incidents and applications for registration, and you prepare written findings and recommendations. You provide education to the public, complainants and operators as well as work with applicants seeking to open an assisted living residence. Your work will have a direct impact on protecting and promoting the health and safety of vulnerable populations in these settings and help to improve their living environments. Candidates should be excited about the opportunity to explore the unique operations of assisted living across the province and contributing to meaningful change in the lives of those they serve. For more insight, check out this video on Assisted living in BC - providing person-centered service .

Qualifications:
Education and experience:

• Degree in social sciences, humanities, law, care field (social work, mental health, substance use, seniors), or a related field plus 1 year of recent, related experience*; OR
• Diploma in law, humanities, care field (social work, mental health, substance use, seniors), statutory investigations or a related field plus 2 years of recent, related experience*; OR
• No degree, post-secondary training in investigation and enforcement skills or equivalent and a minimum of 3 years of recent, related experience*

*Recent (within last 5 years), related experience must include:

• Investigating and/or resolving client complaints.
• Working with adversarial clients.
• Interpreting and applying legislation, regulations, and policy in complex situations.
• Preparing formal decisions including analysis, reports, and correspondence.
• Working with seniors or mental health or substance use populations.

Preference may be given to applicants with:

• Health or social sector experience.
• Experience planning and conducting complaint investigations.
• Experience applying the Community Care and Assisted Living Act and its regulations.
• Experience in applying the principles of administrative fairness.
• Those who identify as Indigenous (First Nations, Métis or Inuit)

Proviso:

• Applicants must have a valid Class 5 BC Driver's license as travel is a requirement of this position.
• This position requires travel to conduct inspections throughout the province. Overnight travel will be required.
• The position involves work that is of a highly sensitive nature which may be triggering for some individuals.
• This position will require flexibility to adapt to changing priorities.

For questions regarding this position, please contact HLTH.SSDHR@gov.bc.ca .

About this Position:
2Positions available. There is currently one (1) permanent position and one (1) temporary opportunity until December 31, 2025. This position may be extended or become permanent.
This position can be based out of any of the location(s) listed above.
Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.

Resume: YES- A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Administrative Services, Health Services