Office Services Support

Be the welcoming face of this amazing organization! If you thrive on creating exceptional experiences and keeping operations running smoothly, this role could be the perfect fit!

This role runs through July 4, 2025, with potential for extension if performance and business needs align.

Who – The Company:

A local Vancouver success story with global operations and an impeccable reputation.

• Greet and assist both guests and employees upon arrival, ensuring a friendly and seamless check-in experience 
• Maintain the cleanliness and organization of the front desk and guest lounge area, creating a welcoming environment 
• Screen and direct incoming communication such as emails, internal tickets, and voicemails, ensuring timely and appropriate responses 
• Manage security access cards for employees, vendors, and guests, ensuring proper access control and security measures 
• Handle office services requests, including but not limited to security access, parking, booking resources, rental requests, supply inquiries, and general office feedback 
• Support the core team with event coordination and execution at the building, providing logistical and operational assistance
• Oversee all incoming mail, continuously optimizing processes to support our rapid growth 
• Conduct departmental mail audits on a bi-weekly, monthly, and quarterly basis, producing and maintaining reports for department leadership 
• Maintain up-to-date receiving and Office Services information on internal communication platforms for easy access and reference
• Uphold building emergency processes and procedures. Escalating to the Asset Protection team as necessary
• Manage stock and organization of all office supplies, ensuring timely replenishment and proper inventory levels 
• Assist in the creation and maintenance of strong process and procedures documentation to support operational efficiency 
• Provide support to the Facilities team as required, helping with tasks that ensure the office runs smoothly and efficiently 

• Completion of secondary school or equivalent practical experience 
• Exceptional verbal and written communication skills, with the ability to convey information clearly and effectively 
• Outstanding guest service, organizational, and time management skills, with a focus on delivering results 
• Ability to manage multiple tasks in a fast-paced, dynamic environment with flexibility and adaptability 
• High attention to detail and a task-oriented mindset, with strong problem-solving abilities and a collaborative spirit 
• Committed to fostering diversity and inclusivity in the workplace 
• Discreet and trustworthy, with the ability to maintain the highest level of confidentiality 
• Proven analytical and critical thinking skills, with the ability to identify and resolve issues efficiently 
• Reliable and responsible, with a strong sense of accountability and commitment to tasks 
• Creative and innovative, with a passion for generating new ideas and thinking outside the box 
• Strong experience with Microsoft Office Suite programs 

How much:
$24-26/hr commensurate with experience + 4% vacation pay.

Where: 
Vancouver, this role is onsite 5 days/week.

Swim Recruiting has been engaged as a trusted recruitment agency partner on this important search. If you are interested and already have a Recruiter at Swim, please reach out very soon.