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Whistler Blackcomb

Employee First Aid & Injury Specialist

Posted 2 days ago

Job Details

Category

Location

Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it's your first time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits
  • Ski/Mountain Perks!Free passes for employees, employee discounted lift tickets for friends and familyAND free ski lessons
  • MORE employee discounts on lodging, food, gear, mountain shuttlesAND during the summer on bike haul, golf and other activities
  • RSP Options (after 12 months or 2000 cumulative hours of service)
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program


Full Time roles are eligible for the above, plus:
  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans


Job Summary:

Must possess valid Level III Occupational First Aid certification (required)

This position will provide comprehensive care to all Whistler Blackcomb employees who have suffered an injury by providing first aid assessment, triage for care including critical injuries, treatment, and providing ongoing recovery support. The ideal candidate will have a background in Kinesiology and will also hold (or be willing to acquire) OFA Level 3 certification, which is a requirement of the position. This position will operate out of the Occupational First Aid Room and will facilitate onsite visits to employees during their recovery. This role works exclusively with the employees, supervisors, H&S employee claims team and external treatment providers to ensure appropriate triage for care, detailed documentation and coordination of employee incidents, and employees' successful recovery at work while adhering to WorkSafe guidelines and requirements.

Job Responsibilities:
  • Deliver prompt first aid assessment and treatment to Whistler Blackcomb employees for occupational and non-occupational related injuries. Coordinate the triage and transport of injured persons to higher level of care as appropriate and necessary
  • Coordinate, triage, and administer the Stay All Season non-occupational physiotherapy program
  • Manage the Recover at Work (RAW) Program, which includes assigning modified work and facilitating graduated recover at work plans with both the Supervisor and the employee based on injury limitations
  • Ensure appropriate corrective action is taken to reduce employee disability related absence and cost
  • Aid in the facilitation of employee wellness programs and non-occupational injury management
  • Preparation and distribution of weekly and monthly injury reports. Analysis projects as assigned
  • Complete comprehensive First Aid reports
  • Ensure all employee injury records meet documentation and quality standards
  • Liaise with H&S employee claims team and supervisors regularly to inform them of any further developments
  • Provide support and administrative assistance to H&S Employee Claims Supervisor and rest of H&S team as assigned
  • Support supervisors and managers with the employee injury process
  • Maintain stock of First Aid room supplies
  • Liaise with and support Whistler Blackcomb health and wellness contractors
  • Answer the Safety Hotline, monitor and respond to emails
  • Be able and willing to take on additional tasks & responsibilities as program continues to evolve and expand
  • Provide treatment for injured guests when required


Job Requirements:
  • Must possess Valid Level III Occupational First Aid certification (required)
  • Must possess a valid BC driver license (required)
  • Proof of clear criminal record check (required)
  • BC PCP (Primary Care Paramedic) or EMR (Emergency Medical Responder) preferred
  • BA or BSc Kinesiology (preferred)
  • OH&S and or Disability Management Certification (preferred)
  • Minimum 3 years' experience as Level III OFA (preferred)
  • Additional medical or assessment experience an asset
  • Occupational Health & Safety work experience an asset
  • Previous leadership role preferred
  • Must be proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) and Windows-based programs
  • Aptitude to learn new software programs
  • Must be fluent in all aspects of the English language (spoken and written)
  • Must possess strong communication skills with a personable, professional manner
  • Must be able to work independently and be self-motivated
  • Multi-tasking and strong attention to detail necessary
  • Demonstrated ability to build and maintain strong relationships
  • Must be able to work weekends/holidays as per regular set schedule
  • Working local knowledge of Whistler Blackcomb ski resort an asset
  • Previous knowledge of BC Health and Safety practices and WorkSafe BC an asset


Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 455060

About Whistler Blackcomb

Whistler Blackcomb has become synonymous with towering peaks, deep snow, innovative ideas and the passionate people who are drawn to it all. Pacific storms collide with the Coast Mountain Range, reliably depositing over 38 feet of snow each year. Vast alpine bowls and ancient glaciers stretch down to meet a seemingly endless variety of glades, groomers and learning areas that make up the most terrain in North America. The world record-breaking PEAK 2 PEAK Gondola stretches 4.4 kilometres between the tops of the two mountains to provide an unparalleled experience and a glimpse at an engineering feat. Whistler Blackcomb is late-autumn hikes to pristine peaks covered with wildflowers and wildlife. It’s spring glacier skiing and riding on Blackcomb’s renowned glacier. And it’s long, warm summer days that start with ripping trails in the world’s best mountain bike park, and end with beers on a sunny patio. It’s early-morning alpine trail runs, late afternoon barbecues and evening outdoor concerts. It’s the inspirational pull of the mountains, and the gravitational pull that fuels all the adventures within them. Whistler Blackcomb is proud to be associated with the following companies: TELUS, Coca-Cola, Acr'teryx, Kokanee, GMC, Nintendo, Monster Energy, American Express, Smirnoff, The Globe & Mail, Jackson Triggs, GORE-TEX, GoPro, Samsung, Icebreaker, Black & Decker, Blackcomb Aviation, Quiksilver, Nestle, and Oakley. Whistler Blackcomb Holdings Inc. owns a 75% interest in each of Whistler Mountain Resort Limited Partnership and Blackcomb Skiing Enterprises Limited Partnership. Whistler Blackcomb Holdings Inc. is listed on the Toronto Stock Exchange under the symbol "WB"​.

Company Size

5001-10,000 employees

Application closing date is 2025-01-18

Current Openings

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