BAND 2 - Workers' Adviser

Posting Title
BAND 2 - Workers' Adviser

Position Classification
Band 2

Union
N/A

Work Options
Hybrid

Location
Campbell River, BC V9W 6Y7 CA
Kamloops, BC V2H 1B7 CA
Kelowna, BC V1Z 2S9 CA
Langley, BC V3A 8T1 CA
Multiple Locations, BC CA (Primary)
Nanaimo, BC V9T 6L8 CA
Prince George, BC V2N4P7 CA
Richmond, BC V7C 4M9 CA
Victoria, BC V9B 6X2 CA

Salary Range
$76,500.09 - $108,100.23 annually

Close Date
2/17/2025

Job Type
Regular Full Time

Temporary End Date
8/30/2025

Ministry/Organization
BC Public Service -> Ministry of Labour

Ministry Branch / Division
Workers' Advisers Office

Job Summary

The Team
The Workers' Advisers Office is independent of WorkSafeBC (Workers' Compensation Board) and is established by Section 350 of the Workers' Compensation Act (WCA) to provide advice, assistance and representation to injured workers and their dependents with workers' claims. Our team of Workers' Advisers, come from diverse backgrounds in law, social work, and advocacy, are dedicated to guiding and representing workers through the intricacies of the workers' compensation system. We thrive on teamwork, and are committed to fostering an inclusive environment where professional growth and development are paramount.

The Role
As a Workers' Adviser, you manage a large number of complex files while providing excellent service to clients in a responsive, professional manner. You offer expert, independent advice on interpreting the Workers Compensation Act, its regulations, and policies. Your role involves conducting research, gathering evidence, and delivering clear, sound advice, along with timely submissions and representations at appeals.

Qualifications:
Education and Experience Requirements

• University degree in a related discipline.
  
• An equivalent combination of education, training and experience may be considered.
  
• One (1) or more years of experience in the following:
  
  • Providing advice to clients regarding the interpretation and application of legislation, regulation, policies and procedures;
  • Effectively managing a high volume, demanding, active caseload; and
  • Effectively managing clients in crisis (i.e., angry, distraught, suicidal).
    
• One (1) or more years of relevant work experience in one or a combination of:
  
  • Investigation/case manager of public administration issues;
  • Adjudicator in a court, tribunal or board setting;
  • And/or Client representative before courts, tribunals or boards.

Preference may be given to candidates with legal training.

For questions regarding this position, please contact Mark.Provencal@wao-bc.org .

About this Position:
This position can be based out of any of the locations listed above.
One (1) permanent position and one (1) temporary position are available.
The temporary opportunity is until August 30, 2025. This position may be extended or become permanent.
Flexible work options are available; this position may be able to work a few days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation .

Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Leadership and Management