Senior Manager, iGaming Business Development

Senior Manager, iGaming Business Development

Location: Vancouver, BC, CA

Job Function: Facilities and Technical

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops

This is a Permanent, Full Time opportunity

Expected Salary Range: $123,334.00 - $154,169.00 - $192,710.00

Our typical hiring range will be +/- 5% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role

The Company

For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province.

JOB SUMMARY

The Senior Manager, iGaming Business Development is responsible for developing and implementing strategies to advance BCLC's ability to compete in the iGaming market and optimize growth and revenue. This role will achieve operational excellence, drive product innovation, and utilize data analytics to enhance iGaming products while also leading the ability for BCLC to compete and succeed in the iGaming market. The Senior Manager will work closely with various stakeholders to build and maintain high-profile relationships and support continuous improvement in iGaming operations.

This position will be responsible for leading our iGaming business in three jurisdictions and will oversee the B2B operations for Manitoba and Saskatchewan, providing leadership and strategic direction to ensure alignment with BCLC corporate objectives. The Senior Manager, iGaming Business Development will drive the growth of PlayNow (iGaming business) and provide strategic leadership to our B2B operations.

KEY ACCOUNTABILITIES

• Develops and implements business strategies to achieve operational excellence, drive product innovation, and utilize data analytics while leading the strategy, development, and management of iGaming products and digital platforms including all websites and native applications.
• Champions and leads the development and maintenance of industry expertise in the iGaming space, setting an example while actively educating and developing the knowledge and skills of the broader iGaming team and the organization.
• Maintains a strong understanding of current BCLC strategies and works closely with multiple internal stakeholders in relation to B2B and Business Development partners to ensure strategic alignment and collaboration to leverage cross channel business and player opportunities.
• Fosters strong, productive, and positive relationships with key B2B customers as well as cross-functional stakeholders within BCLC, Service Partner senior management and external stakeholders including the public/players, vendor/suppliers, regulatory and government bodies.
• Manages significant budgets for operating, capital and direct costs. Oversees operational budget, develops and manages business case investments for new initiatives/expenditures, approves financial decisions and sets revenue and P&L targets.
• Provides exemplary people leadership and strategic direction to the iGaming Business team by championing BCLC's vision, mission, and values, while ensuring the continual development of the technical and people skills required to meet corporate and department objectives.
• Exemplifies leadership behaviours that support engagement of staff such as practicing meaningful recognition, inspiring a shared vision, communicating with staff regularly, coaching/mentoring others, conducting performance conversations, and supporting culture and change management initiatives.
• Acts as a delegate for their Director as required.

QUALIFICATIONS

A combination of education, experience, and demonstrated skills may be considered.

EDUCATION & EXPERIENCE

• A Bachelor degree in business, or related discipline;
• 7 to 8 years of relevant experience in online gaming, including significant experience planning, developing and executing strategies and initiatives for the player account and platform technology;
• 3 to 5 years experience managing multiple vendor relationships including contract negotiation and service level management.

KNOWLEDGE & TECHNICAL SKILLS

• Demonstrated understanding of player behavior and player strategy in an online environment;
• Experience working in a highly regulated environment;
• Excellent strategic orientation with an ability to find innovative yet practical strategies to achieve goals and to link several strategies into a unified, future-focused plan;
• Exceptional analytical skills;
• Advanced technical writing skills, and able to write reports and document procedures;
• Experienced user of Microsoft Office Suite: Word, Excel, Outlook, etc.

COMPETENCIES

• Advanced business acumen with a results-oriented focus;
• Advanced communication and presentation skills, with an ability to communicate and address issues at all levels of the organization and with external stakeholders. Able to facilitate clear collaboration within cross-functional teams;
• Highly self-motivated; assumes personal ownership and accountability with ability to work effectively in ambiguous situations;
• Ability to lead cross-functional teams, influence business practices, and build buy-in;
• Exceptional team building and leadership skills, with a proven ability to motivate, coach and develop;
• Highly respected and collaborative team player, effective at building a high degree of trust and cooperation;
• Ability to inspire the creation of innovative, high-impact strategies that lead the organization to new levels of performance and an ability to communicate insights in an effective manner to many stakeholder groups;
• Able to work effectively and lead in ambiguous situations with a holistic approach to problem solving;

BCLC has organizational Values that reflect the culture we strive to maintain. All employees are expected to ensure their actions, decisions, and interactions consistently align with BCLC's Values; Respect, Integrity, and Community.

Preferred qualifications may include:

• Advanced understanding of the B.C. and Canadian gaming industry is an asset.
• Understanding of Agile methodology or experience working with a cross-functional team environment would be an asset.

What's in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out !

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more !

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com .

All candidates must be at least 19 years of age and legally eligible to work in Canada