IT Business Analyst

Posted 16 days ago

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Job Details

Full Time

Location

West Kelowna, BC

Salary

dollar sign 70,429 per year

Job Description

About this Opportunity

Reporting directly to the Information Technology Manager, the IT Business Analyst plays a pivotal role in optimizing business operations and ensuring that technical solutions meet the needs of Westbank First Nation. The role requires a highly motivated, technical individual with strong analytical thinking, problem-solving, and communication skills. As ambassadors for change, this position understands the fundamentals of project management, and can research and recommend changes or enhancements to systems and business processes. Possessing service excellence and quality assurance, this role builds collaborative working relationships between the IT team and WFN departments. Skilled in business analysis and related toolsets, they identify efficiencies that drive innovation.

Want to know more? You will…

Liaise between the IT team and WFN departments to facilitate the planning and implementation of new systems, and business processes or for enhancements to existing systems and business processes.
Document, analyze, and assess existing business processes to identify areas for improvement and technological investment.
Utilize a variety of techniques to capture and define departmental current state issues and business requirements including developing detailed business cases, ROI (return on investment) calculations, value definition, gap, and cost-benefit analyses.
Translate business needs into clear and concise functional specifications for the IT team and other stakeholders.
Create and maintain comprehensive documentation for business requirements and processes, workflows, system specifications, and training materials.
Plan and coordinate necessary software application upgrades and integrations with IT team and often with third parties.

Must Haves:

Post-secondary degree or diploma in business analysis, computer science, business administration, information management, or related discipline from a recognized institution or equivalent education, training, and experience.
5 years in a technology-driven, IT Business Analyst position.
Strong understanding of computer networks, databases, and applications.
Skilled in Microsoft 365 and related applications.
Expertise in Microsoft SQL and Power BI is an asset.
Criminal Record Check with results acceptable to WFN