Information Privacy Advisor

Information Privacy Advisor

PHSA Corporate

Vancouver, BC

The Information Privacy Advisor is a specialist role in PHSA that will work within the Information Access and Privacy Team by providing recommendations about information privacy and risk mitigation strategies for PHSA. The Advisor will assist senior leaders, staff and provincial stakeholders in understanding the requirements of provincial privacy legislation, as well as developing internal and external confidence that personal information is being collected, accessed, used, and disclosed at PHSA in a responsible manner and in compliance with policy and legislative requirements, while enabling patient care and health service delivery.

The Advisor will operate in a complex healthcare environment with multi-site and provincial responsibilities. The work will involve extensive use of detailed information, including highly sensitive and confidential information, and the responsibility to make recommendations regarding steps required to handle such information in accordance with legislation and policy. The Advisor will be a subject matter support to PHSA programs ensuring that privacy is an enabler of patient care. The nature of the position requires involvement in the investigation and review of confidential projects or highly sensitive privacy incidents that have varied implications, including the potential for recommending disciplinary action or other penalties for staff in breach of privacy requirements.

What you'll do

• Facilitates, drafts and supports the completion of privacy impact assessments and privacy reviews to evaluate whether programs or services, projects or initiatives involving the collection, access, use or disclosure of personal information comply with BC's Freedom of Information and Protection of Privacy Act requirements.
• Assists in the management and investigation of privacy incidents or complaints, taking a proactive approach to risk remediation and supporting clinical areas in assessing risks and identifying solutions. Escalates privacy issues according to established procedures. Investigates and takes appropriate action with respect to privacy complaints regarding access to personal/confidential information.
• Provides advice to, consults with, develops and maintains relationships with program areas, partners and stakeholder groups on the application of information privacy principles, policy and legislation.
• Conducts research into and makes recommendations regarding emerging privacy trends, best practices, and regulations and identifies their impact on projects and operations.
• In collaboration with the Team, works with provincial stakeholders in the development and delivery of a provincial service which fosters a culture of information sharing, reasonable and authorized access and privacy awareness within PHSA.
• Administers privacy incident tracking, analyses data and prepares reports, updates, and briefings on the progress of the PHSA privacy program for presentation to key stakeholders.
• Assists in implementing a proactive audit solution at PHSA. Coordinates with PHSA program leads on audit requests and provides support and advice in complying with industry best practices.
• Communicates with complainants and members of the public to answer inquiries and provide assistance with privacy related concerns.
• Works collaboratively with provincial stakeholders and privacy offices at BC Health Authorities to manage information privacy matters of joint concern. Works collaboratively and participates in Provincial Working Groups to ensure consistency and harmonization with Information Access and Privacy Policy standardization.
• Works closely with PHSA program leads, team members, Risk Management, Communications, Human Resources, Information Technology, OIPC, and/or Legal Counsel in relation to privacy breaches.
• Works with the OIPC, relevant government agencies/branches and internal staff on privacy compliance reviews and investigations.

What you bring

Qualifications

• A minimum level of education, training and experience equivalent to Bachelor Degree in Health Administration, Law or another related discipline (i.e. Business or Computer Science, Human Resources) and 5-7 years recent related experience. Completion of an Information Access and/or Protection of Privacy Certificate Program is an asset ( i.e.CIPP/C, CIPT, CIPM, or CAPPA.) however individuals with extensive experience in investigations or audit may also be considered.
• Healthcare experience will be highly regarded.
• Experience and working knowledge of BC's Freedom of Information and Protection of Privacy Act, relevant OIPC orders, cases, trends and issues.
• Effective stakeholder engagement, communication, collaboration and management skills.
• Demonstrated expertise in the area of information privacy and information access concepts, tools, and methods.
• Use of investigative and analytical skills to research, analyze and interpret data and information from a variety of disparate sources, with attention to detail.
• Demonstrated ability to adapt and work effectively in a changing environment.
• Proactive and solution orientated.
• Demonstrated ability to prioritize workload in order to meet deadlines.
• Proficient in using computer information systems, databases and electronic information management.
• Proficient in using Microsoft Office applications and databases.
• Physical ability to perform the duties of the position.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Salary Range: $$74,618 - $107,264 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 0900-1700 (Monday to Friday)
Requisition # 171730E

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of September 3, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.