Front Desk Representative-WFH
Posted 4 days ago
Job Details
Location
Salary
18 to 30 per hour
Job Description
-Answers incoming customer live chats regarding website navigation issues, service questions, and general client concerns
-Evaluate customer interactions and elevate issues to Online Chat Manager when appropriate
-Create relationships with new customers to better understand and achieve their needs
-Respond to the customer questions, inquiries, requests and problems accurately, concisely and appropriately
-Continually portray and project a positive and professional image.
-Provide administrative support to the customer service team
-May assist with overflow work and other duties as needed
Application closing date is 2025-04-01
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