Facilities Support Generalist

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Job Details

Full Time

Location

Surrey, BC

Job Description

JOB OVERVIEW: FACILITIES SUPPORT GENERALIST

Reporting to Facilities Supervisor, this position directly impacts the experience of KPU students, staff and community, and as such this role provides positive and effective communication, helpful demeanor and a can-do attitude. Specific functions of the role include ensuring the safety of campus occupants; taking a proactive approach to identifying and responding to the physical needs of the campus; supporting a comfortable working and learning environment as aligned to KPU's mission, vision and values. The Facilities Support Generalists work to; ensure the University's buildings, operations systems and grounds are physically and aesthetically ready to support the needs of campus users and guests; liaising with contractors to manage access, exchanging information; providing support to their work and ensure the instructional environment is minimally impacted; identifying, analyzing and implementing best solutions in emergency situations; and protecting university assets and restoring campus business continuity.

EDUCATION AND EXPERIENCE

Certification of Trades Qualification and/or a two-year diploma in a related field preferred or an equivalent combination of experience, education and training. Demonstrated competency using a variety of hand and power tools and grounds equipment.

QUALIFICATIONS

Proven ability to trouble shoot, identify and analyze problems; consider multiple solutions; maintain highly effective communication and implement the best possibilities and follow-up to confirm the desired outcome has been achieved. Ability to recognize errors or omissions and rectify them.
Demonstrated knowledge of the methods, practices, tools, used in electrical, plumbing, carpentry and mechanical trades. Demonstrated knowledge of building systems including; life safety and building management.
Occupational First Aid Level 2.
Demonstrated ability to communicate effectively in English, both verbally and in writing and the ability to listen, understand and communicate clearly and effectively both in person and utilizing available technology.
Demonstrated ability to work independently with minimal supervision Superior organization and time management skills in completing projects, prioritizing work and meeting multiple overlapping demands with frequent interruptions.
Demonstrated ability to interact effectively within a diverse educational community including students, faculty, employees and the general public exhibiting excellence in customer service; highly effective and respectful communications; calmness and resourcefulness while resolving emergent issues.
Demonstrated ability to deal effectively with security and emergency situations.
Demonstrated ability to exercise good judgement and show initiative.
Proven ability to perform heavy physical work.
Experience with computer programs and applications within a windows environment computerized maintenance management system (CMMS), building management systems and demonstrated ability to use and troubleshoot standard office equipment, including copiers would be an asset.
Demonstrated ability to deal effectively with external companies, including understanding the role and responsibilities of contractors would be an asset.
Demonstrated ability to positively relate to people from diverse educational and cultural backgrounds; to take a leadership role in emergency situations and deal effectively with a wide variety of contractors and service providers
Ability to travel to other campuses.
Familiarity with building systems including life safety and building management controls.
Several years experience working in building maintenance and on building systems and equipment would be an asset.
Valid class 5 Driver's License is an asset.

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*Salary Information

Annual salary increases are based on hours worked and anniversary dates

Please note: As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.

About Kwantlen Polytechnic University

As Canada’s only polytechnic university, KPU is committed to providing learners with opportunities to develop hands-on, applied skills, in addition to traditional academics. Established in 1981, the university has five campuses across Metro Vancouver (Surrey, Richmond, Langley, Cloverdale, and Surrey Central City). KPU currently offers a range of degrees, diplomas, certificates, and citations in 120 diverse programs, many of which are unique to the university. Students graduate career-ready and prepared to make a positive impact in their community thanks to a well-rounded education, where thought meets action. With a mission to transform lives and empower positive change, KPU employees work collaboratively to inspire our students, our communities and one another. Our success is driven by the dedication and passion of the people who work here and we strive to attract, develop, reward and retain our talented employees. When you join KPU, envision yourself joining an inclusive and diverse environment that embraces collaboration, innovation, and a shared commitment to student success. At KPU, community isn't just a buzzword; it's a lived experience where faculty and staff actively contribute to a welcoming atmosphere, fostering a sense of belonging. Immerse yourself in a workplace that values your unique perspectives, encourages professional growth, and actively engages with the local community. KPU offers competitive compensation and employee benefits, as well as other perks, through our Total Rewards package. From health and well-being to career development, we're committed to helping our people achieve success.