Director, Program Improvement and Projects - BC Women's Hospital & Health Centre

Director, Program Improvement and Projects

BC Women's Hospital & Health Centre

Vancouver, BC

The Executive Director, Mental Health & Substance Use Programs + Initiatives at BC Women's Hospital is seeking a thoughtful and strategic leader for the role of Director, Provincial Initiatives. This servant leader role will support and oversee several provincial perinatal mental health and substance use initiatives to improve health outcomes for pregnant and parenting women who use substances, and advance the perinatal substance use continuum of care across our province.

The Director holds a key leadership and project management role in the development, implementation, and monitoring of the Provincial Perinatal Substance Use Program's directional priorities. As such, the Director will collaborate with community partners, regional health authorities, and government to achieve goals and deliverables through facilitation and effective communication of the strategic vision.

What you'll do

• Prioritize the organization's engagement in internal and external projects and strategic initiatives in consultation and under the direction of senior leadership. Develop and implement project goals and objectives for assigned area of responsibility, ensuring the delivery of effective and efficient services which support the goals and objectives of the PHSA
• Lead and direct staff in the development of project charters, project plans, methodologies and monitors timelines and project deliverables. Consult with senior leaders and stakeholders to resource initiatives, ensuring successful and coordinated completion of project components, and ensure readiness for project implementation and evaluation.
• Lead and direct staff in functional activities that inform strategic planning and evaluation, including performance metrics, data requirements, patient and family engagement, staff engagement, and interpretation of quality issues.
• Track project progress according to project plan and identified metrics. Monitor all activities and provide Leadership with regular comprehensive status reports, identifying potential problems, barriers and solutions. In consultation with the leadership team and stakeholders determines projects scope and related changes required to facilitate a successful outcome.
• Develop and monitor project budgets within the context of operational demands and environmental and resource constraints and use best practice methods to thoroughly monitor and adhere to allocated budgets.
• Ensure that effective processes are in place to assess project risks, identify risk mitigation strategies and monitor risk throughout the life cycle of the project.
• Collaborate effectively with patients/clients, family, staff, physicians, leadership, regional health authorities, community partners, and ministry staff and officials, and national and international health related organizations and fosters effective relationships across the Mental Health Program and with partner agencies to maintain sponsorship support for strategic initiatives and activities.
• Lead and direct staff assigned to support various performance improvement activities, initiatives and programs. Provide overall leadership and direction for the a team using effective management techniques (e.g., coaching, mentoring, skill and leadership development, decision making, coalition building and performance management) that supports the achievement of required outcomes. Manage and develop an operating budget.
• Set priorities, assign work and monitor to ensure teams meet deadlines and objectives in all project and quality initiatives. Inspire a shared vision and align performance goals and objectives for team and individuals to ensure match with strategy while maintaining group cohesiveness, motivation, commitment and effectiveness.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Master's Degree in Health Services Administration, Business Administration, or related Health Profession, with more than 10 years recent, related experience including at least two (2) years in a progressive leadership role.
• Extensive experience in facilitating and managing consultation processes with a wide range of stakeholders (including public, senior and middle management, physicians and staff, regional health authorities, and ministry staff and officials), managing strategic and operational projects and contract and budget development and oversight.

Skills & Knowledge

• Comprehensive knowledge of project management principles, health system improvement methodologies, and ability to coach team members on these skills.
• Comprehensive knowledge of health care and relevant government procedures, standards and requirements.
• Ability to provide leadership, guidance and direction to others.
• Strong negotiation, interpersonal and communication skills.
• Ability to use appropriate strategies to resolve conflict and build consensus between stakeholders on critical issues.
• Ability to anticipate and respond to changing priorities or unforeseen opportunities.
• Ability to work effectively as part of a team.
• Ability to analyze and problem-solve complex issues towards creative solutions.
• Ability to organize and prioritize work, and balance multiple activities concurrently while working effectively under time pressures to meet deadlines.
• Ability to productively use word processing, spreadsheet, database, and project management software.
• Physical ability to perform the duties of the job.
• Experience and demonstrated ability to collaboratively lead a diverse team and manage contracted staff.
• Comprehensive understanding of the complexity of service delivery of Child and Youth Mental Health Services in the Province of British Columbia.
• Demonstrated commitment to on-going learning and professional development.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.

• Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (until November 30 th 2025)
Salary Range: $116,591 - $167,600/year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Hours of Work: Monday - Friday, 0800-1600 (times may vary depending on the need)
Requisition # 176177E

What we do

BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.

BCW is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCW is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of December 6 th , 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.